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Privacy Policy / Terms & Conditions / TEXT / SMS Messaging
A-Town Car Wash Privacy Policy
Last Updated: July 20, 2026
A-Town Car Wash (“A-Town,” “we,” “us,” or “our”) operates the self-service car wash at 8355 El Camino Real, Atascadero, CA 93422. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (https://a-towncarwash.com), use our services, provide your information in person, or sign up for our SMS/text messaging program.
1. Information We Collect
We collect information you voluntarily provide, including:
• Name, mobile phone number, and email address (when you opt in to SMS messages, use our contact form, or provide it at the car wash).
• Records of your consent to receive SMS communications.
• Basic technical data (IP address, browser type, pages visited) through cookies for website functionality and analytics.
2. How We Use Your Information
We use your information to:
• Deliver and improve our car wash services.
• Send promotional offers, service reminders, appointment confirmations, and other business-related communications via SMS or email (only with your consent).
• Respond to inquiries and provide customer support.
• Analyze usage to enhance our website and operations.
• Comply with legal obligations.
3. SMS / Text Messaging Program (Important Disclosures)
A-Town Car Wash may send promotional, service, appointment, and other business-related SMS/text messages to customers who voluntarily provide their mobile phone number and consent to receive such communications.
Our SMS messages will inform you that:
• You are consenting to receive messages from A-Town Car Wash.
• Your personal information will not be shared with third parties for marketing purposes.
• Message frequency varies (typically no more than a few messages per month, unless you request more frequent updates).
• You may reply STOP (or other opt-out keywords) to opt out of future messaging.
• You may reply HELP for more information or assistance.
• Message and data rates may apply (standard carrier rates).
Additional SMS Terms:
By opting in (for example, by providing your phone number on our website, at the car wash, via email, or through any promotion), you consent to receive SMS messages from A-Town Car Wash. Consent to receive text messages is not a condition of purchase or use of our services.
We do not share your personal information, including your mobile phone number, with third parties for marketing purposes. We do not sell your personal information.
To opt out of future messages at any time, simply reply STOP (or any other opt-out keyword we provide) to any message. Reply HELP for more information or assistance. You may also email us at contact@a-towncarwash.com.
Our full Privacy Policy (this page) governs how we handle your information in connection with the SMS program. For complete details, visit: https://a-towncarwash.com/privacy-policy
We use a third-party service provider to facilitate SMS delivery. They are contractually required to protect your information and use it only as we direct.
4. Sharing and Disclosure of Information
We do not sell your personal information. We do not share your personal information with third parties for their marketing purposes.
We may share information with:
• Service providers (SMS platform, website hosting, analytics) who are bound by confidentiality obligations.
• Law enforcement or regulators when required by law.
• In connection with a business transfer or legal protection of our rights.
5. Your Privacy Rights (California Residents)
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the right to:
• Know what personal information we collect, use, and disclose.
• Request deletion of your personal information (subject to legal exceptions).
• Correct inaccurate personal information.
• Opt out of any “sale” or “sharing” of personal information (we do not sell or share your information for cross-context behavioral advertising).
• Limit use of sensitive personal information (we do not use it beyond what is necessary to provide our services).
To exercise these rights, email contact@a-towncarwash.com or mail your request to:
A-Town Car Wash, 8355 El Camino Real, Atascadero, CA 93422.
We will verify your identity and respond within the time required by law. We will not discriminate against you for exercising your rights.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to analyze traffic and improve your experience. You can manage cookie settings through your browser. We do not use cookies for targeted cross-site advertising that would constitute “sharing” under CPRA.
7. Data Security
We use reasonable technical, administrative, and physical safeguards to protect your information. No system is completely secure, but we work to protect your data.
8. Children’s Privacy
Our services and website are not directed to children under 13 (or 16 for certain provisions). We do not knowingly collect personal information from children. If we discover we have, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Policy periodically. The “Last Updated” date at the top reflects the current version. Your continued use of our services or website after changes means you accept the updated Policy.
10. Contact Us
Questions about this Privacy Policy or our privacy practices?
• Email: contact@a-towncarwash.com
• Mail: A-Town Car Wash, 8355 El Camino Real, Atascadero, CA 93422
For SMS help: Reply HELP to any message or email us.
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